Communications For Research, Inc.

In partnership with Darlene D. Bainbridge and Associates, Inc.

The Healthcare Satisfaction Index is an online system that handles all of your patient, employee, and physician satisfaction data. Healthcare Satisfaction Index (HSI) offers a patient satisfaction system designed to meet the needs of healthcare providers looking for greater alignment with business goals, flexibility and internal control. Access to more business focused patient satisfaction data is imperative as health care continues to evolve in a direction where patient perception greatly influences who gets to be the "preferred provider". HSI takes patient satisfaction measurement to a new level as it allows cost-effective flexibility in building customized surveys, having immediate access to data, benchmarking key measures of patient satisfaction with a range of peer groups and instantly creating customized reports.

Key Features:

• User-friendly software – just select the questions you want and the surveys create themselves
• Inexpensive – you build it yourself
• Personalized surveys – easily add specific questions and build special function surveys
• Easy benchmarking – able to benchmark with other providers; easily narrow and target your field of peers
• On-demand reports – retrieve your reports as fast as the data is entered
• Focused report creation – easy to create targeted reports for different functions, providers, and interest groups
• Trended reports – create monthly, quarterly, bi-annual, and annual reports
• Graphics support – easy to create graphics to strengthen your reports
• Data flexibility – easy to export data for other uses