Communications for Research (CFR) has extensive experience with healthcare market research, including interviewing many different healthcare professionals and consumers for a multitude of survey purposes. In fact, we work regularly with home health agencies and hospitals, in the St. Louis area and nationally, for their online and telephone healthcare market research.
Through our partnership with Darlene D. Bainbridge & Associates, CFR is able to provide an online system to manage healthcare satisfaction surveys, data, and reports in addition to our telephone data collection. These technologies in addition to our excellent service and leadership have given us the opportunity to work with Press Ganey and M.D. Anderson on continual telephone research projects.
In the past, CFR has been assigned as an approved vendor to conduct HCAHPS and HHCAHPS surveys. In the last 4 years, CFR has worked with over 30 hospitals and has conducted over 70 HCAHPS and over 125 HHCAHPS projects.